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Register a vehicle to carry commercial passengers

Information on this page

Do you need to register your vehicle as a commercial passenger vehicle?

Only registered commercial passenger vehicles can legally provide commercial passenger vehicle services in Victoria. If you want to use your vehicle to provide unbooked (taxi) commercial passenger vehicle services or booked (hire car and rideshare), you must register your vehicle with us.

Unbooked services include trips hailed from the street or hired from a recognised taxi rank.

Booked services include:

  1. services that have been booked over the phone or through a web application)
  2. services that are provided through a booking service provider

Applicant eligibility

Applicants must own the vehicle to register it as a commercial passenger vehicle.

Ownership includes:

  1. joint ownership of a vehicle (owning it with someone else)
  2. any entity who has the use of a vehicle under a hiring or hire-purchase agreement that has not been paid out, and
  3. any entity in whose name a vehicle is registered under the Road Safety Act 1986 (such as registered with VicRoads or an equivalent interstate body).

How much does it cost?

There is an initial application fee of $53.80 for each vehicle you register as a commercial passenger vehicle.

If approved, this allows you to use your vehicle as a commercial passenger vehicle for 12 months.

Payment is accepted using a valid Visa or MasterCard .

The application fee is non-refundable.

Refer to our fees and charges page for current information.

Unbooked services

You must nominate on the online form if you intend to use the vehicle to provide unbooked services in addition to booked services. Vehicles providing unbooked services need to meet certain requirements.

Booked services

If your application is approved your vehicle is registered to provide booked services as all registered commercial passenger vehicles are by default able to provide booked services.

Wheelchair accessible services

You must nominate on the online form if you intend to use the vehicle to provide wheelchair accessible services.

Commercial passenger vehicles providing wheelchair accessible services:

(a)  are modified to carry people using a wheelchair, and

(b)  must comply with the Specifications for Wheelchair Accessible Vehicles as published in the Victoria Government Gazette relating to accommodation space, hoist and ramp requirements and restraint systems.

Registering a vehicle that’s already a commercial passenger vehicle

You can’t register a vehicle if it’s already registered as a commercial passenger vehicle.

It’s your responsibility to ensure the vehicle you are applying to register isn’t already registered as a commercial passenger vehicle. Check the public register to confirm or contact us if the public register is not available.

If your vehicle is registered as a commercial passenger vehicle to another person or entity, they must inform us of the change in ownership (link to inform us of changes to your commercial passenger vehicle) and cancel the existing registration before you can apply.

How to apply

You need to apply to register a vehicle as a commercial passenger vehicle by completing the online application form.

You will be asked to enter your Vehicle Identification Number (VIN) and vehicle registration number.

We don’t accept paper form applications.

Online applications

Proceed to apply online

You should be using the latest versions of the following browser/s to complete the form.

     
Edge

Chrome
Download the latest version.

Firefox Safari

Please note you can’t use Internet Explorer.

You need to complete and submit your application in one session. Incomplete applications can’t be saved.

What happens after you submit your application online?

After paying the application fee and submitting your online application, you’ll receive a confirmation email from noreply-vehicle-registration@cpv.vic.gov.au. Do not reply to this email as this mailbox is not monitored.

The confirmation email advises what you need to do next. This depends on the type of services you have nominated you’re intending to provide.

If you don’t receive the confirmation email within 24 hours of submitting your application, please check your junk and/or spam folders to see if it is there.

Registration conditions

Applicants should familiarise themselves with the registration conditions that apply to the operation of a commercial passenger vehicle.

All commercial passenger vehicles must be inspected every 12 months.

All vehicles providing unbooked services must:

  • be fitted with a functioning fare calculation device
  • be fitted with a security camera type approved by the regulator, unless it is operated in the country or regional zones
  • have fare information displayed on a notice fixed to the outside of the vehicle so that it’s clearly visible from the left side, and another inside the vehicle that can be read clearly by passengers in all seating positions.
  • have taxi licence plates
  • be fitted with tactile signage.

Approved applications

Applications for commercial passenger vehicle registration that provide only booked services are approved once you receive your confirmation email after submitting your application form online.

Applications for commercial passenger vehicle registration that provide unbooked services and/or wheelchair accessible services are usually approved within 10 days.

If you have any questions, please contact us.

Annual Fees

An annual fee is payable each year to continue the vehicle’s registration as a commercial passenger vehicle. You will receive an invoice for the annual fee two months prior to the due date.

We will send you a reminder letter one month prior to the due date if the annual fee has not yet been paid.

Annual fees are due on or near registration anniversary dates.

Vehicle inspection requirements

When vehicles are being prepared to provide unbooked services and/or wheelchair accessible services, the roadworthy inspection by a Licensed Vehicle Tester (LVT) must occur after all the required equipment has been installed in the vehicle.

The equipment includes the security camera (if applicable), wheelchair hoist (if applicable), and a fare calculation device.