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Catching a taxi

There are a number of ways to get a taxi.

Hail a taxi

You can hail a taxi on the street. Look for one with a dome light that is fully lit. The two yellow lights on the side show which fare rate currently applies, not if the taxi is available.

Dome light illuminationDescriptionIllustration
Dome light illuminated, amber tariff lamps not illuminatedTaxi vacant - for hireTaxi Vacant - For Hire
Dome light and amber tariff lamps not illuminated

Taxi not for hire

Taxi not for hire
Dome light not illuminated, one amber tariff lamp illuminatedTaxi engaged
Standard hiring rates apply
Taxi engaged - One ember
Dome light not illuminated, both amber tariff lamps illuminatedTaxi engaged
Operating at higher than standard rate
Dome light not illuminated, both amber tariff lamps illuminated

Plan ahead and pre-book

Use one of these taxi booking companies, search online or use one of the smartphone apps available. If you are a visitor and staying at a hotel, the concierge may be able to assist you. Booking charges may apply.

Safe City taxi rank locations

Melbourne City Council operates four Safe City taxi ranks in Melbourne CBD. These taxi ranks provide a safer environment for taxi passengers and drivers. Safe City taxi ranks are staffed by security personnel, monitored by security cameras, have additional lighting and clear signage.

For information on the location and hours of operation of Safe City taxi ranks in Melbourne CBD visit the Melbourne City Council website.

Other taxi ranks

Local councils are responsible for the location and maintenance of most taxi ranks. The exception is when the taxi rank is located on private land such as railway stations, Crown Casino and Melbourne Airport.

For the location of your nearest taxi rank, contact your local council.

If you have feedback about a taxi rank, contact the local council or the organisation that is responsible for the location of the taxi rank.

Please note: The Taxi Services Commission regulates the taxi industry. It doesn't provide taxi services.