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What do the results mean?

Result descriptions

Status

Drivers

Driving Instructors

Current

The taxi driver is authorised to drive the vehicle.

The instructor is authorised to instruct students.

Not current – Expired

The driver's accreditation has expired and hasn't been renewed and they aren't authorised to drive the vehicle.

The instructor's authority has expired and hasn't been renewed and the instructor is not authorised to instruct students.

Not current – Cancelled

The driver's accreditation has been cancelled by the Taxi Services Commission and they aren't authorised to drive the vehicle.

The instructor's authorisation has been cancelled by the Taxi Services Commission and the instructor is not authorised to instruct students.

Not Current – Suspended

The taxi driver's accreditation has been suspended by the Taxi Services Commission and they aren't authorised to drive the vehicle.

The instructor's authority has been suspended, by the Taxi Services Commission and the instructor is not authorised to instruct students.

Not Current – Refused

The driver has been refused accreditation by the Taxi Services Commission and they aren't authorised to drive the vehicle.

The instructor has been refused an authority by the Taxi Services Commission and the instructor isn't authorised to instruct students.

Not Current – Surrendered or Withdrawn

The taxi driver has either voluntarily surrendered their accreditation or withdrawn their application for accreditation and they aren't authorised to drive the vehicle.

The instructor has either voluntarily surrendered their authority or withdrawn their application for authorisation and isn't authorised to instruct students.

What if I can't find the details of the driver, driving instructor or vehicle?

If your results show up as 'not valid' or 'not found' try the number again.

If you have any concerns please contact us during work hours on 1800 638 802 or email contact@taxi.vic.gov.au and provide as much detail as possible.

And remember, always get a receipt.

It has the taxi company and driver details printed on it.