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Multi Purpose Taxi Program

Over the coming months, the Victorian Government will be working with the National Disability Insurance Agency (NDIA) to finalise arrangements for how eligible Multi Purpose Taxi Program (MPTP) members will receive transport support through the National Disability Insurance Scheme (NDIS).

During this time, there will be no change to the way MPTP members access their subsidy.  In addition, Wheelchair Accessible Taxi (WAT) operators and drivers will continue to be paid the lifting fee.

Once the Victorian Government finalises these arrangements with the NDIA, affected MPTP members will be notified prior to any changes taking effect.

The NDIS supports people with a permanent and significant disability that affects their ability to take part in everyday activities. For more information see the NDIS webpage

The MPTP assists with the travel needs of people with severe and permanent disabilities by offering subsidised taxi fares to members.

MPTP subsidy

MPTP gives members subsidised taxi fares, paying up to $60 per trip. Some members have a yearly limit.

Please note: Road tolls, airport fees and Silver Service fees are not part of the metered fare and they must be paid in full by the passenger. They are not included as part of the MPTP subsidy.

MPTP members with a MPTP (Wheelchair/Scooter) Taxi Card (M31 card) are never required to pay the lifting fee. The lifting fee is covered under your MPTP membership.

The taxi meter must not be turned on while a wheelchair or scooter is being loaded or unloaded if the member has a M31 card. If a driver asks you to pay a lifting fee, take their details and report this to us either by:

  • contacting the TSC Call Centre on 1800 638 802 (toll-free for fixed landlines only)
  • filling out the online complaints form on this website.

Please visit Customer feedback and complaints handling for more information on what we can and cannot investigate, and how to make a complaint.

When a passenger does not have a M31 card the lifting fee is not paid. On these occasions drivers are permitted to turn the meter on while loading/unloading passengers. This includes when carrying WAT passengers from interstate.

For more information on the application process see How to apply or download the brochure below.

If you are already an MPTP member, there is information about:

More detailed information on how to use your MPTP card is available here: