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Replacing taxi-cab registration plates

This page contains information on how to replace taxi registration plates that have been lost or stolen or damaged.

Information on this page

Replacing lost or stolen taxi registration plate(s)

If your taxi registration plate(s) has been lost or stolen, you will need to arrange the change of plates through the Taxi Services Commission (TSC).

How to replace a lost or stolen taxi registration plate(s)

Step 1: Fill out an application form

The registered vehicle owner must:

  • Complete the application form PDF, 53.4 KB and give it to us in person, by mail, fax or email
  • Provide a police report with the completed application form. Please ensure the police report states the registration plate number.

Step 2: Processing your application

When we have received and verified your application, we will call you and tell you your new registration plate number. We will then courier your plates with an Authority to Register to your nominated VicRoads office.

You must then prepare your vehicle with the door decals to reflect the new number.

Step 3: Receiving and inspecting your plates at VicRoads

Metropolitan taxis

Once you have updated the door decals, you must collect your replacement plate from the VicRoads office you have nominated.

You will need to bring:

Nominating another party to collect your registration plate(s)

If you are nominating someone else to collect the plates for you, that person must:

  • provide their drivers licence
  • present a signed letter of authority from you allowing them to act on your behalf (you must include the nominated person's name, the old and new plate numbers and the nominated person's driver licence number). If the operator is a company, this must be on a company letterhead.

Replacing damaged taxi registration plate(s)

If your taxi registration(s) plate has been damaged, you will need to arrange a change of plate(s) through the VicRoads.

Replacement plates have the same letter and number combination as your existing plates.

How to replace damaged taxi registration plate(s)

Step 1: Fill out an application form

The registered vehicle owner must complete the application form PDF, 53.4 KB and attend any VicRoads office.

Step 2: Processing your application, receiving and inspecting your plate

When VicRoads have received your application and processed payment, they will place an order for your replacement plate(s). They will inform you  when and where you can collect your replacement plate.

You will need to bring to the VicRoads office:

  • a current drivers licence confirming your identity
  • the current damaged plate(s) which will be exchanged for the replacement plate(s).

Nominating another party to collect your registration plate(s)

If you are nominating someone else to collect the plate(s) on your behalf, that person must:

  • provide their drivers licence
  • present a signed letter of authority from you allowing them to act on your behalf (you must include the nominated person's name, the plate number and the nominated person's drivers licence number). If the licence operator is a company, this must be on a company letterhead
  • the current damaged plate(s) which will be exchanged for the replacement plate(s).