Applying for a taxi licence

We are not accepting new taxi licence applications from 5pm 22 June 2018.

Commercial passenger vehicle registration applications will be accepted from the first week of July 2018 onwards.

Only licensed vehicles can legally provide taxi services in Victoria.

Information on this page

Applicant eligibility

Applicants must hold either operator or driver accreditation to be granted a taxi licence. We will automatically issue operator accreditation to accredited drivers, if they are granted a licence .

How much does it cost?

A $52.90 annual administration fee applies to each taxi licence issued.

Refer to the fees and charges page for current information.

How to apply online

You can apply for a taxi licence by completing the online application form.

Online applications

The online application form is currently undergoing changes and is not available until the week of July 2, 2018.

You should be using the latest versions of the following browsers to complete the form.

       
Chrome Edge Firefox Safari

Please note we recommend that you do not use Internet Explorer.

Tips for applying online

The online application form is currently undergoing some changes and is not available until the week of July 2, 2018.

  • Payment is accepted using a valid Visa or MasterCard .
  • Check the public register to make sure your vehicle is not already licensed as a taxi or hire car before applying.
  • Enter your vehicle details, including the registration plate number. If your vehicle is unregistered, you cannot apply online.
  • Provide at least one of the following:
    • driver accreditation number
    • operator accreditation number.
  • Complete and submit your application in one sitting. Incomplete applications cannot be saved.
  • Licence renewals cannot be completed using the online form.
  • The annual administration fee will be refunded if your application is unsuccessful.

After paying the annual administration fee and submitting your online application for a taxi licence, you will receive a confirmation email from noreply-vehicle-licence@taxi.vic.gov.au. Do not reply to this email as the inbox is not monitored.

If you do not receive the confirmation email within 24 hours of submitting your application, please check your junk and/or spam folders to see if it is there.

Those who have issues submitting their taxi licence application online can still apply by using a hard copy application.

Applications submitted to us via hard copy may take longer to process.

Restrictions

  • Licence holders cannot lease their taxi licence. Someone else cannot operate the licence on your behalf.
  • You must be the owner or intended owner of the vehicle that you intend to license as a commercial passenger vehicle. The ‘owner’ of the vehicle is defined as one or more of the following:

(a) the owner or joint owner of a commercial passenger vehicle

(b) any person who has the use of a commercial passenger vehicle under a hiring or hire-purchase agreement and

(c) any person in whose name: a commercial passenger vehicle is registered under the Road Safety Act 1986.

You are the intended owner if you have entered into an agreement to purchase a vehicle.

Vehicles attached to licences must meet applicable standards, including registration standards and the Specifications for Wheelchair Accessible Taxis.

To understand your responsibilities as a taxi operator, visit the Taxi Owners and Operators page.

Licence conditions

Applicants should familiarise themselves with the operating conditions that apply to the taxi licence type they are applying for. The conditions are set out below:

  • conventional taxi – Metropolitan and Urban zone
  • conventional taxi – Regional and Country zone
  • Wheelchair Accessible Taxi – Metropolitan and Urban zone
  • Wheelchair Accessible Taxi – Regional and Country zone.

See Taxi licence conditions.

Vehicles nominated to operate as taxis must meet:

  • the Taxi Services Commission’s equipment and livery requirements
  • Australian Design Rules
  • Victorian roadworthiness requirements.

Taxis operating in Victoria must be inspected by a VicRoads Licensed Vehicle Tester, or Taxi Services Commission approved commercial passenger vehicle inspector, every 12 months.

Approved applications

Taxi licence applications are processed within 10 business days.

Once your application is approved, we will send you a licence certificate and approval letter setting out further instructions.

If you have any questions, please contact us.

Vehicle substitution

It is possible to change the vehicle on your taxi licence after your application has been approved, for a fee.

You will be charged a vehicle substitution fee of $74.50 to do so, which is higher than the cost of applying for a new licence.

To substitute your vehicle, please complete a vehicle substitution form PDF, 71.1 KB and return to us.

If submitting this form via email to licensing@taxi.vic.gov.au, please attach our TSC payment authorisation form PDF, 58.3 KB.

The Authority to Register will be processed once your payment has been received.

Renewals

All licence holders receive an invoice for their annual administration fee two months prior to the due date. A reminder letter will be sent one month prior to the due date, if the annual administration fee has not yet been paid.

Annual administration fees are due on licence anniversary dates.

Roadworthy inspection requirements

Vehicles becoming taxis

When vehicles are being prepared for taxi use (including Wheelchair Accessible Taxis), the roadworthy inspection by a Licensed Vehicle Tester must occur after all taxi equipment has been installed in the vehicle.

The equipment includes the security camera (if applicable), wheelchair, wheelchair hoist (if applicable), fare calculation device (taximeter) and roof sign etc.

This applies to new and second-hand vehicles.

Failure to follow this requirement will result in VicRoads rejecting the vehicle when it is presented for registration.

Existing taxis

Existing taxis must be inspected every 12 months.