Hire car licences

You can now apply for a new hire car licence.

Putting passengers first - licences PDF, 1.0 MB

All vehicles operating as a commercial passenger vehicle must be licensed under the Commercial Passenger Vehicle Industry Act 2017 [the Act]. You have until the 31 December 2017 to do this.  

Information on this page:

How to apply

  1. Download and complete the Hire car licence application form PDF, 259.1 KB.
  2. Pay the annual licence administration fee .
  3. Provide details of the vehicle you intend to operate.

Once you have completed the application form, submit it with all relevant information, including the $52.90 annual licence administration fee, via email to licensing.applications@taxi.vic.gov.au, sending it in by mail, or submitting it in person at our Customer Service Centre.

Note: payment must be made by EFTPOS or credit card, or by completing section 8 of the application form. Section 8 must be completed if you submit your application by post. Cash and cheques are not accepted.  

The annual licence administration fee is non-refundable.

Please note: hard copy application forms are no longer available. You must download them from this website.

Applicant status

You can apply for a hire car licence in your name, or by a partnership or a company. If you apply via a partnership, or company, a contact person must be nominated. Please refer to the Hire car licence application form for further information about supporting documents.

Hire car licence application form PDF, 259.1 KB

If the applicant does not hold driver or operator accreditation at the time of applying, the individual applying or the applicant’s contact person, must provide a copy of their Australian driver licence, Australian passport, or international passport (the document used must be current, or expired within the previous two years, but not cancelled).


  1. A licence holder cannot lease their hire car licence. Someone else cannot operate the licence on your behalf.
  2. You must own the vehicle you intend to license as a commercial passenger vehicle.

The owner of the vehicle includes:

(a) every person who is the owner or joint owner of a commercial passenger vehicle or commercial goods vehicle
(b) any person who has the use of a commercial passenger vehicle or commercial goods vehicle under a hiring or hire-purchase agreement
(c) any person in whose name: (i) a commercial passenger vehicle, (ii) a commercial goods vehicle – is registered under the Road Safety Act 1986 or any Act or Ordinance of any State or Territory of the Commonwealth corresponding to that Act but does not include an unpaid vendor of any such vehicle under a hire-purchase agreement.

For more details on your responsibilities as a hire car operator visit the Hire car owners and operator’s page.

Annual licence administration fee

The annual licence administrative fee of $52.90 applies to each individual hire car licence.

Please refer to fees and charges for current information.

Licence conditions

Applicants should familiarise themselves with the operating conditions that apply to hire car licences. The conditions are set out in Hire car licence conditions.

Approved applications

Your application will be processed within 10 business days.

Once your application is approved, we will send you a licence certificate, together with an approval letter setting out further instructions.

Hire cars will now display ‘standard’ issue vehicle registration plates. Operators must ensure their vehicle meets the inspection requirements set out in the hire car licence conditions.

If you have any other questions, please call our Call Centre on 1800 638 802.