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Applying for a hire car licence

We are not accepting new hire car licence applications from 5pm 22 June 2018.

Commercial passenger vehicle registration applications will be accepted from the first week of July 2018 onwards.

Vehicles used to provide booked commercial passenger vehicle services must be licensed as hire cars.

This includes services such as:

  • rideshare
  • wedding cars
  • community and local buses
  • tour vehicles (such as motorcycle, off road four-wheel drive and vintage vehicles)

Vehicles used to provide unbooked and booked services must be licensed as taxis.

Information on this page

Applicant status

Applicants can apply for a hire car licence in their own name (as an individual) or as a non-individual (partnership, company, incorporated association or co-operative). If you apply as a non-individual, you must nominate a contact person.

Applicants who do not have driver or operator accreditation when they submit their application, must provide a copy of their Victorian driver licence, Australian passport, or international passport. Current documents, and those that have expired within the last two years, are accepted. Cancelled documents are not accepted.

How much does it cost?

A $52.90 annual administration fee applies to each hire car licence issued.

Refer to the fees and charges page for current information.

How to apply online

Individual applicants

If you are an individual applicant, you can apply for a hire car licence by completing the online application form.

Non-individual applicants

If the applicant is a partnership, company, incorporated association or co-operative (non-individual) you can apply by using a hard copy form and returning the completed form to us.

Online applications

The online application form is currently undergoing changes and is not available until the week of July 2, 2018.

You should be using the latest versions of the following browsers to complete the form.

       
Chrome Edge Firefox Safari

Please note, the TSC recommends that you do not use Internet Explorer

Tips for applying online

  • Payment is accepted using a valid Visa  or MasterCard only.
  • Only individual applicants can apply online. Partnerships, companies, incorporated associations or co-operatives (non-individuals) cannot apply online.
  • Check the public register to make sure your vehicle is not already licensed as a taxi or hire car before applying online.
  • Enter your vehicle details, including the registration plate number. If your vehicle is unregistered, you cannot apply online.
  • Provide at least one of the following:
    • driver accreditation number
    • operator accreditation number
    • a copy of your Victorian driver licence, Australian passport or international passport. Current documents, and those that have expired within the last two years, are accepted. Cancelled documents are not accepted.
  • Complete and submit your application in one sitting. Incomplete applications cannot be saved.
  • Licence renewals cannot be completed using the online form.
  • The annual administration fee will be refunded if your application is unsuccessful.

The online application form is currently undergoing some changes and is not available until the week of July 2, 2018.

After paying the annual administration fee and submitting your online application for a hire car licence, you will receive a confirmation email from noreply-vehicle-licence@taxi.vic.gov.au. Do not reply to this email as the inbox is not monitored.

If you do not receive the confirmation email within 24 hours of submitting your application, please check your junk and/or spam folders to see if it is there.

Restrictions

  • A licence holder cannot lease their hire car licence. Someone else cannot operate the licence on your behalf.
  • You must be the owner or intended owner of the vehicle you intend to license as a commercial passenger vehicle. The owner of the vehicle is defined as one or more of the following:

(a) the owner or joint owner of a commercial passenger vehicle
(b) any person who has the use of a commercial passenger vehicle under a hiring or hire-purchase agreement
(c) any person in whose name: a commercial passenger vehicle is registered under the Road Safety Act 1986.

You are the intended owner if you have entered into an agreement to purchase a vehicle.

To understand your responsibilities as a hire car operator, visit the hire car owners and operator’s page.

Licence conditions

Applicants should familiarise themselves with the operating conditions that apply to hire car licences. The conditions are set out in Hire car licence conditions.

Hire cars operating in Victoria must meet Victorian roadworthiness requirements and must be inspected by a VicRoads Licensed Vehicle Tester, or Taxi Services Commission approved commercial passenger vehicle inspector, every 12 months.

Approved applications

Hire car licence applications are processed within 10 business days.

Once your application is approved, we will send you a licence certificate and approval letter.

Hire cars now display ‘standard’ issue vehicle registration plates. Owners must ensure their vehicle meets the inspection requirements set out in the hire car licence conditions.

If you have any questions, please contact us.

Vehicle substitution

It is possible to change the vehicle on your hire car licence after your application has been approved, for a fee.

You will be charged a vehicle substitution fee of $74.50 to do so, which is more than the cost of applying for a new licence.

To substitute your vehicle, please complete a vehicle substitution form PDF, 71.1 KB and return to us.

If submitting this form via email to licensing@taxi.vic.gov.au, please attach a TSC payment authorisation form PDF, 58.3 KB.

Renewals

All licence holders receive an invoice for their annual administration fee two months prior to the due date. A reminder letter will be sent one month prior to the due date, if the annual administration fee has not yet been paid.

Annual administration fees are due on licence anniversary dates.