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Applying for driver accreditation

The process for applying for driver accreditation has changed.

Drivers are no longer required to complete the Knowledge test as part of the process for taxi and hire car accreditation.

The Knowledge is still required for WAT endorsement.

Drivers of commercial passenger vehicles, including ride share, taxis and hire cars, commercial bus services, local bus services, wedding vehicles and tour vehicles (known as SVs and RHs), must hold a Driver Accreditation.

This page outlines the new application process.

Information on this page

Background

To drive any type of commercial passenger vehicle or commercial and local bus anywhere in Victoria, you must hold a driver accreditation.  

A commercial passenger vehicle is any motor vehicle that is used or intended to be used for carrying passengers for hire or reward. As well as taxis and hire cars, commercial passenger vehicles include:

  • wedding vehicles
  • tour vehicles
  • other special purpose vehicles
  • restricted hire car vehicles, such as motorcycles and vehicles manufactured more than 25 years ago
  • Commercial and local bus services.

If you are currently an accredited commercial passenger vehicle driver or authorised driving instructor from another State or Territory in Australia or New Zealand, you are eligible to apply for mutual recognition.

Application process

To apply for Driver Accreditation, applicants must complete the following application process:

Step 1: Complete the application form

Important Information: All applicants must provide five (5) years worth of address history in Section 2 of the application. This can include any overseas addresses. The TSC requires this information as part of the application, in order to complete a national police history check on behalf of the applicant.

To apply, complete the Application for Driver Accreditation (including having the medical and vision acuteness certificate completed by an appropriate medical professional). The Driver Health Questionnaire is to be completed and retained by an appropriate medical professional:

You are required to submit:

  • Your completed application form (including the medical and vision acuity sections completed by your doctor), which must be less than six months old.
  • A completed Consent & Declaration in Section 7 of the Application.
  • Evidence that you have held a full and current driver licence in an Australian state or territory or in New Zealand for a minimum period of six months.
  • Certified copies of your proof of identity documents, including evidence of entitlement to work in Australia.

Step 2: Lodge your application, along with the appropriate fee

You may lodge your application form by:

Complete applications will be accepted and processed in approximately 10 business days once received by us.

Once completed, you will receive your accreditation documents via the mail to the postal address you supplied on your application.

If you are applying for accreditation to drive a taxi, you will also receive a letter shortly after your application has been lodged explaining that you must attend your local VicRoads office and request that you have your photo captured for the purpose of issuing you with your Taxi Accreditation photo ID.

Applications that are considered incomplete or have missing information will not be processed and will be returned to you to correct the incomplete or missing sections.

Step 3: Assessment of application

We will assess your application, taking into consideration:

  • our duty of care to the public
  • the results of your medical examination and vision acuteness test (please note that medical standards to drive a commercial passenger vehicle are higher than those for a private vehicle, therefore your medical assessment may differ to the assessment conducted by VicRoads)
  • your driving and criminal history and whether there may be an increased risk of re-offending
  • your ability to provide the service.

Step 4: Outcome of assessment

If we are satisfied that your application meets the above criteria, we will issue you a driver accreditation and a copy of Driver accreditation conditions once your application is approved.

Your driver accreditation documents will be mailed to you.

Renewing your Driver Accreditation

You will be sent a renewal form approximately 16 weeks before your driver accreditation expires.

To ensure that your accreditation is renewed before your current driver accreditation expiry date please submit your renewal as soon as possible after you receive it in the mail. 

Renewals submitted less than 10 working days before the current expiry date may not be assessed before expiry.  If your driver accreditation expires before it is renewed you will not be able to work during this time.

Drivers with specialist medical conditions should provide all medical reports as requested at least four weeks before their current accreditation is due to expire to avoid disappointment.

To apply for the renewal of your driver accreditation, you need to:

  • complete and sign the renewal form
  • have the medical certificate completed by a registered medical practitioner, which must be less than six months old (please note that medical fitness standards differ in some aspects to those applied by VicRoads for medium and heavy ridged vehicles due to a higher duty of care to the travelling public)
  • have the visual acuteness certificate completed by a registered medical practitioner or registered optometrist, which must be less than six months old
  • lodge the form by email: driveraccreditation@taxi.vic.gov.au or post: GPO Box 1716, Melbourne, 3001. It is recommended you keep copies of your application if you are submitting via mail.

If all criteria are met, we will re-issue a driver accreditation by mail for a further period on payment of the fee.

If your driver accreditation has expired by less than three months, you may apply for renewal however you will be required to submit a TSC Informed Consent form PDF, 82.5 KB along with your driver accreditation renewal application and the expired renewal fee. The informed consent form will allow the TSC to conduct a National Police Check on your behalf.

If you allow your driver accreditation to expire by more than three months you cannot apply to renew your accreditation and must submit a new application for driver accreditation. 

Fees

The application fee can be paid by completing the Payment Authorisation in Section 8 of the Form.

If you are posting the application form to us, you may include a Bank Cheque or Money order. Please note that personal cheques will not be accepted. EFTPOS facilities are also available at the TSC Customer Service Centre.

Please note from 1 July 2016 cash payments will not be accepted at the TSC Customer Service Centre.

For further information on payments, see fees and charges.

Driver training for wheelchair accessible taxis

Taxi drivers can also apply for a Wheelchair Accessible Taxi (WAT) endorsement to be added to their driver accreditation by successfully passing the WAT module. Once they have been assessed and endorsed as competent they can drive a WAT.

The TSC assessment requirements for a taxi driver to become accredited to drive a WAT include successfully completing the following Knowledge modules (in order):

(a) Wheelchair Accessible Taxi (WAT) Endorsement – Theoretical assessment (computer based)

(b) Wheelchair Accessible Taxi (WAT) Endorsement – Practical assessment

The TSC Wheelchair Accessible Taxi (WAT) Endorsement modules are broadly based on Provide wheelchair accessible taxi services to passengers with disabilities – TLIC2040A unit of competency, from Certificate II in Driving Operations – TLI21210.

Wheelchair Accessible Taxi driver training outside the metropolitan zone

Drivers outside the metropolitan and urban zones can complete in house training with their operator or network service provider. After this is completed an assessment will be conducted by a Taxi Services Commission approved assessor in line with the National Training Framework competency standards.

Changes to driver accreditation and renewals

A copy of the instrument can be downloaded via the Government Gazette.

Instrument - changes to driver accreditation and renewal

Further information

For further information about the application process, contact us at driveraccreditation@taxi.vic.gov.au 

Vision Acuity Certificate

If your vision assessment is being conducted by a professional other than your GP (such as a registered optometrist) you can use the Vision Acuity Form PDF, 90.1 KB and submit it with your application.