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Documents and forms

On 2 July 2018, we became Commercial Passenger Vehicles Victoria and a lot of changes and new processes came into effect. This means the information on this page may not be correct.

Please bear with us while we update this page and others on our website.

Currently viewing All documents that relate to All passengers. Select the audience types below:

Filter by Type: All Forms Other

Displaying 22 documents.

Document Last
Updated
Audience Type
Payment authorisation form (PDF 106.9 KB) 30/07/2018
  • MPTP
  • All drivers
  • All licence owners and operators
Forms
Using your MPTP card (PDF 250.7 KB) 05/07/2018
  • All passengers; MPTP
All
CPV-Urban-Passenger-Fares-160x142.pdf (PDF 31.5 KB) 13/08/2018
  • All passengers
  • All drivers; Commercial passenger vehicle drivers
All
Guide to Protected Disclosures (DOC 59.0 KB) 07/04/2014
  • All passengers
  • All drivers
  • All licence owners and operators
All
Request for personal/health information held by TSC (PDF 98.5 KB) 22/08/2018
  • All passengers
  • All drivers
  • All licence owners and operators
Forms
Taxi Services Commission Annual Report 2015-16.pdf (PDF 2.0 MB) 03/11/2016
  • All passengers
  • All drivers
  • All licence owners and operators
All
Customer Feedback and Complaints Handling (DOCX 2.9 MB) 06/09/2017
  • All passengers
Other
Taxi drivers - Information on driver agreement and dispute resolution brochure (PDF 122.8 KB) 14/08/2014
  • Taxi passengers
All
Taxi Services Commission Annual Report 2014-15 (DOC 12.8 MB) 20/01/2016
  • All passengers
  • All drivers
  • All licence owners and operators
All
Taxi Services Commission Annual Report 2015-16 (DOC 8.5 MB) 03/11/2016
  • All passengers
  • All drivers
  • All licence owners and operators
All
Guide to Protected Disclosures (PDF 83.6 KB) 07/04/2014
  • All passengers
  • All drivers
  • All licence owners and operators
All
Privacy policy (PDF 67.4 KB) 27/03/2015
  • All passengers
  • All drivers
  • All licence owners and operators
Forms
Customer Feedback and Complaints Handling (PDF 226.4 KB) 06/09/2017
  • All passengers
Other
Complaint and Feedback Form (DOCX 39.0 KB) 05/07/2018
  • All passengers
Forms
CPVV organisation chart (PDF 43.8 KB) 31/07/2018
  • All passengers
  • All drivers
  • All licence owners and operators
All
Complaint and Feedback Form (PDF 163.8 KB) 05/07/2018
  • All passengers
Forms
Privacy policy (DOC 846.5 KB) 26/03/2015
  • All passengers
  • All drivers
  • All licence owners and operators
Forms
How to apply for a Multi Purpose Taxi Program (MPTP) card (DOCX 22.2 KB) 15/09/2017
  • MPTP
Other
TSC Performance Complaint Handling Policy and Procedure (DOC 3.8 MB) 06/08/2015
  • All passengers
  • All drivers
  • All licence owners and operators
All
How to apply for a Multi Purpose Taxi Program (MPTP) card (PDF 165.0 KB) 21/09/2017
  • MPTP
Other
Information sheet - mobility aids in wheelchair accessible taxis (DOC 427.5 KB) 21/11/2013
  • MPTP
  • Commercial passenger vehicle drivers
  • Taxi owners and operators
Other
Taxi Services Commission Annual Report 2013-2014 (DOC 1.2 MB) 08/10/2014
  • All passengers
  • All drivers
  • All licence owners and operators
All