On 2 July 2018, we became Commercial Passenger Vehicles Victoria and a lot of changes and new processes came into effect. This means the information on this page may not be correct.
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Information on this page
Release of personal and/or health information to law enforcement agencies
The Taxi Services Commission (TSC) is bound by the Privacy and Data Protection Act 2014 (Vic) (Act) and the Health Records Act 2001 (Vic) in how it manages personal and health information. The TSC is committed to protecting the personal and health information of persons with whom it interacts within the course of the performance of its regulatory functions and activities.
The TSC is required to comply with the Information Privacy Principles (IPPs) set out under the Act and applies strict guidelines to the release of personal information to organisations outside of the TSC, including law enforcement agencies.
Under IPP 2.1(g), the TSC can use or disclose personal information if it reasonably believes that the use or disclosure is reasonably necessary for any of five specified purposes undertaken by or on behalf of a law enforcement agency, being:
- the prevention, detection, investigation, prosecution or punishment of criminal offences or breaches of a law imposing a penalty or sanction;
- the enforcement of laws relating to the confiscation of the proceeds of crime;
- the protection of public revenue;
- the prevention, detection, investigation or remedying or seriously improper conduct; or
- the preparation for, or conduct of, proceedings before any court or tribunal, or implementation of the orders of a court or tribunal.
What is a 'law enforcement agency'?
IPP 2.1(g) authorises disclosure of personal information to law enforcement agencies. "Law enforcement agency" is defined in section 3 of the Act and specifically includes state and federal police; crime commissions and examiners; the Business Licensing Authority, and the Special Investigations Monitor.
The definition also includes agencies which are involved in the prevention and detection of crime; the release of persons from custody; the execution of warrants; the provision of correctional services; the management and seizure of property under confiscation laws; and the protection of public revenue.
IPP 2.1(g) also authorises disclosure to persons who carry out any of the five functions on behalf of the law enforcement agency (for example, lawyers preparing matters for trial on behalf of a law enforcement agency or the Office of Public Prosecutions).
Making a request for personal information
In order for the TSC to comply with its obligations under the Act, if you wish to make a request for any personal/health information or documents held by the TSC (in physical and/or electronic form), and your request is on behalf of a law enforcement agency, and is not pursuant to a court process, then the TSC requires you to complete and submit the Request for Personal/Health Information Form below to the TSC's Privacy Unit via email at: firstname.lastname@example.org
Please note that the TSC will not process any requests for personal and/or health information until it has received a completed form: