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08 Jan 2014

Update on fare determination

The Minister for Public Transport Terry Mulder has announced that the new taxi fare determination would be brought forward to March 2014, to enable the restructured fares to be in place by May 2014.

This will give the taxi industry and its customers clarity about fares sooner rather than later.

Between March and May, preparation for the new fares will include reprogramming meters, determining a new schedule of hiring rates and printing in-cab fare information stickers.

As part of the reforms, the Essential Services Commission (ESC) has been working on a review of fares for the metropolitan and urban taxi zones since September 2013. The Minister has also asked the ESC to look at the most appropriate way of dealing with volatile cost pressures, such as fuel prices.

Once the new fares are brought in, the taxi industry will benefit from an initial pricing structure that should make the industry more desirable for new drivers and provide appropriate compensation for those providing a good service.

As the new regulated fares will take effect in May, there will be around a month where country and regional taxis will have to use them.

New legislation will come into effect on 1 July, which will see the ESC become the agency responsible for setting regulated fares for metropolitan Melbourne and urban zones and enable country taxis to set their own fares.

12 Sep 2013

Taxi fare review 2013-2014 - Call for ideas

The Essential Services Commission (ESC) is an independent body charged with promoting the long term interests of Victorian consumers with regard to the price, quality and reliability of essential services.

As part of the taxi industry reforms, the ESC is responsible for determining the maximum fares to be charged in the Metropolitan and Urban zones. Under the new legislation, the Commission is required to make its first determination on maximum taxi fares by 1 July 2014.

As a first step in the fare review process, the ESC has released a Call for Ideas paper. The ESC are seeking community and industry views about the future of taxi fares.

The ESC are interested in ideas that help make taxi services a more attractive option for customers, while ensuring the ongoing viability of the industry.  

Stakeholders may wish to respond to specific questions included in the paper.

Submissions are due by 8 October 2013.

Download the Call for Ideas paper or visit the ESC website for further information.

09 Sep 2013

Taxi Services Commission outlines vision

In an address to the Victorian Taxi Association’s annual conference today, Graeme Samuel, Chair of the Taxi Services Commission, reiterated how the reforms to the taxi and hire car industry are transforming the industry.

Among the key reforms are changes to driver and operator standards, a more competitive licensing model and permitting advertising on, and in, taxis.

Mr Samuel highlighted that the reforms are all part of the move to a more innovative and service based taxi and hire car industry.

"The key to the reforms is about trying to unfreeze the industry and give owners and operators more options," Mr Samuels said.

Read the media releaseDOC, 338.5 KB.

09 Sep 2013

Advertising returns to Victorian Taxis

Victorian taxis can carry now advertising on, and in, their taxis.

The changes came into effect 9 September 2013 following the publication of a Government Gazette. Taxi Services Commission Chief Commissioner, Graeme Samuel, publically announced this reform in an address to the Victorian Taxi Association's annual conference today.

In announcing the lifting of a ban of nearly two decades, Mr Samuel said, “Operators can now choose to earn significant revenue by carrying advertising on, and in, their taxis".

"External advertising on taxis is common around Australia. With this change we are bringing Victoria into line with most other Australian states".

Hire cars will also be able to carry advertising provided they comply with the appropriate standards set by the Taxi Services Commission.

Read the media releaseDOC, 335.0 KB. Read more about Advertising in taxis. Read FAQs: Advertising in taxis.

02 Sep 2013

Changes to lifting fee

From 1 September 2013, a Consumer Price Index (CPI) increase of 2.2 per cent has been approved for the lifting fee for Wheelchair Access Taxis (WATs). View the Travelling with a disability web page for full details.