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29 May 2015

Changes to Police Checks from 1 June 2015

From Monday 1 June 2015 Victoria Police will no longer issue National Police Certificates (NPC) for TSC applicants. This is ahead of the TSC commencing internal police checking on 1 July 2015.

If you need a NPC to lodge an application with the TSC between 1 June and 1 July, you can apply for a police check through the TSC specific National Crime Check website.

This website has pre-filled some of the fields to make sure you get the right type of police check. The type of check is "Employment - Healthcare or Vulnerable Groups', and reason for check is "Victorian Taxi Services Commission Driver Accreditation". Any checks which do not have these categories listed cannot be accepted.

You can then submit this report (instead of a NPC from Victoria Police) with your application.

From 1 July 2015

From  1 July 2015, you will no longer need to provide a current NPC when submitting forms to the TSC. Instead you will need to complete and include a TSC Police Check Consent Form so the TSC can request a National Police History Check (NPHC) on your behalf.

28 May 2015

The Knowledge test booking system will be unavailable for 24 hours from 5:30pm on Friday 5 June

The Genix Driver Knowledge Testing Services (DKTS) website will be undergoing essential maintenance for 24 hours from 5.30pm on Friday 5 June.  Users will not be able to log in or make bookings during this time. We apologise for any inconvenience this may cause.

20 May 2015

Knowledge test sessions now available at Southbank

Sessions are available Monday to Friday from 9:30am to 4:30pm. 

More sessions are being added all the time, so check back regularly to see if your preferred time and date are available.
Check availability now.

07 May 2015

Knowledge test sessions available in Bendigo and Ballarat

Drivers in Ballarat and Bendigo can now book to sit the Knowledge test in their local area with new sessions now available for June and July.

Sessions are available as per the dates below. Book online now to sit the test.

Bendigo - 21 May, 18 June and 2 July 2015

9 am - 4 pm
Continuing Employment Bendigo
22 McLaren Street, Bendigo

Ballarat - 22 May, 19 June and 3 July 2015

9 am - 4 pm
Ballarat Learning Exchange
36 Camp Street, Ballarat

30 Apr 2015

Change in process regarding National Police Certificates

Current process

Currently, when you submit certain forms to the TSC, such as an application for driver accreditation, you must also provide the TSC with a current National Police Certificate (NPC). Each TSC form indicates whether or not it must be accompanied by an NPC. Until 1 July 2015, you can obtain an NPC directly from Victoria Police.

From 1 July 2015

From  1 July 2015, you will no longer need to provide a current NPC when submitting forms to the TSC. Instead you will need to complete and include a TSC Police Check Consent Form so the TSC can request a National Police History Check (NPHC) on your behalf. 

As a result of this change, the application fees will increase, but as you won't be paying any fee to obtain a certificate from the police, the overall cost to you will not change. You can find the latest fees here.

Making an application before 1 July 2015

If you are considering submitting a form requiring an NPC between now and 1 July 2015, please be aware that you are still required to provide a NPC with your application. It could take anywhere from two weeks to eight weeks for the police to process your NPC application, so you need to allow time for this to occur.

If you apply for a NPC but don't receive it in time to submit it to the TSC before 1 July 2015, you will need to follow the new NPHC process.  All relevant TSC forms received from 1 July 2015 will need to include a TSC Police Check Consent Form, plus all other supporting documentation and the new application fee.