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Media enquiries - Information for journalists and students on submitting media enquires.

20 Oct 2016

Our call centre hours are changing

From 24 October 2016, the Taxi Services Commission's Call Centre will operate new hours.

Our new hours of operation are 8:30am to 4:30pm Monday to Friday (excluding public holidays).

Please note that the new hours of operation apply to the call centre only. Our walk in Customer Service Centre will continue to operate from 9:30am to 4:00pm Monday to Friday (excluding public holidays).

Visit our Contact us page for more information.

03 Oct 2016

Customer Service Centre closed 5 October

To focus on processing and managing the increased demand for our services, the TSC Customer Service Centre will be closed Wednesday 5 October 2016. The centre will resume services as normal on 6 October.

28 Sep 2016

AFL Grand Final public holiday closure

The Customer Service Centre, Call Centre and Quality Assurance Centre are closed for the AFL Grand Final public holiday on Friday 30 September.

26 Sep 2016

Reduced Customer Service Centre hours

To focus on processing and managing the increased demand for our services, the TSC Customer Service Centre will operate reduced hours on 29 September 2016. The centre will be open 9:30am until 12:30pm and then it will be closed for the remainder of the day.

16 Sep 2016

Reduced Customer Service Centre hours

To focus on processing and managing the increased demand for our services, the TSC Customer Service Centre will operate reduced hours on 21 and 29 September 2016:

  • Wednesday, 21 September - Closed all day
  • Thursday, 29 September - open 9:30am until 12:30pm, closed remainder of the day.