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Media enquiries - Information for journalists and students on submitting media enquires.

09 Jan 2017

Our Call Centre hours are changing

From 9 January 2017, the Taxi Services Commission's Call Centre will operate new hours.

Our new hours of operation are 8:30am to 5:00pm Monday to Friday (excluding public holidays).

Please note that the new hours of operation apply to the call centre only. Our walk in Customer Service Centre will continue to operate from 9:30am to 4:00pm Monday to Friday (excluding public holidays).

Visit our Contact us page for more information.

08 Dec 2016

Quality Assurance Centre, Tullamarine is closed on Friday 9 December

The Taxi Services Commission Quality Assurance Centre at Tullamarine will be closed on Friday, 9 December 2016.

If you have a taxi inspection booking tomorrow, please attend it on Monday, 12 December instead.

01 Dec 2016

Customer Service Centre closed until IT issues resolved

Due to IT issues, the Taxi Services Commission's Customer Service Centre will be closed until the issues are resolved.

Please check our website and Twitter regularly for further updates.

26 Oct 2016

Customer Service Centre closed 26 and 27 October

The Taxi Services Commission's customer service centre will be closed 26 and 27 October 2016, so that urgent maintenance can be carried out.

We anticipate that normal hours will resume on Friday 28 October 2016, however this is subject to change. Please check our website for any additional updates about opening times.

26 Oct 2016

Customer Service Centre closed rest of today (26/10/2016)

The Taxi Services Commission's customer service centre will be closed for the remainder of the day, Wednesday 26 October 2016, so that urgent maintenance can be carried out.

We anticipate that normal hours will resume on Thursday 27 October 2016, however this is subject to change. Please check our website for any additional updates about opening times.