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Contact us

This page provides contact details for the Taxi Services Commission (TSC).

Feedback and complaints Online feedback form

1800 638 802 (toll-free for fixed landlines only)

+61 3 8683 0768 (international callers)

TTY First call the National Relay Service on 1800 555 677, then ask to be connected to the TSC on 1800 638 802
Speak and listen 1800 555 727
Media enquiries Media enquiries
Mail GPO Box 1716
Melbourne VIC 3001
Email address Email us (please use the online form for feedback or complaints)
Street address including Customer Service Centre Lower Ground Floor
1 Spring Street
Melbourne VIC 3000
Quality Assurance Centre

10 Mareno Road
Tullamarine VIC 3043

Note: The Quality Assurance Centre does not provide or undertake vehicle repair or maintenance services.

Hours Customer Service Centre: 9:30am to 4:00pm, Monday to Friday

Call Centre: 8:30am to 5:00pm, Monday to Friday

Quality Assurance Centre: 8:30am to 4:00pm, Monday to Friday
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Multi Purpose Taxi Program (MPTP)

MPTP email
Telephone: 1800 638 802
Fax: 03 8683 0777
Postal address: GPO Box 1716 Melbourne VIC  3001

Privacy TSC Privacy Policy PDF, 67.4 KB
TSC Privacy Policy DOC, 846.5 KB